Email Support
For general inquiries, technical support, feedback, or data protection and privacy-related requests
iletisim@anaokulum.appResponse Time
We typically respond within 24 hours during business days
Monday - Friday, 9:00 - 18:00 (GMT+3)
Frequently Asked Questions
What is Anaokulum?
Anaokulum is a parent-teacher communication platform designed specifically for preschools and kindergartens. It allows teachers to share photos, updates, and announcements with parents in a secure environment.
How do I create an account?
Parents and teachers receive account credentials from their school administrator. If you haven't received your login information, please contact your school directly.
Is my child's data secure?
Yes. We use encrypted data transmission, secure storage, SSL/TLS connections, and role-based access control. Only authorized parents and teachers can view your child's photos and information. We are fully compliant with KVKK (Turkish data protection law).
Can I download my child's photos?
Yes, parents can download photos shared by teachers. At the end of the school year, you can also download all photos as a memory album.
I forgot my password. What should I do?
Please contact your school administrator or email us at iletisim@anaokulum.app for password reset assistance.
How can my school start using Anaokulum?
Schools can request a free demo by emailing us at iletisim@anaokulum.app. We provide setup support and training included with all plans.
Still Have Questions?
We're happy to help. Send us an email and we'll get back to you as soon as possible.
For privacy and personal data requests, please review our Privacy Policy.